Help for shop owners

Your first game

What do I need to sign up?

Only the name of your business. A sample wheel with two discounts is ready in your account when you sign in, and you can change every part of it.

How do I set the rewards and their chances?

Open the game and go to the Rewards and odds tab. Give each reward a chance to win, for example 16 out of 100 plays, and type what one reward costs you. The panel beside it shows what a month would cost.

What is the budget?

It is the most money the game may give away in total. Every reward handed out is counted against it. When the budget runs out, the game closes by itself.

How do I make the game live?

Press Publish on the game page. Before the game goes live, we check its text in both languages and its rewards. Confirm your email address first. The dashboard shows a notice with a resend button until you do.

Put it in front of your customers

I have no website. Can I still use it?

Yes. Every game has a permanent link and a QR code on its Sharing tab. Print the QR code for your counter or send the link in a message. It never expires.

How do I show it on my website?

On the Sharing tab, turn on the pop-up. Copy the line it shows you and paste it on your site once. Then press Open preview to see the pop-up on your own site.

My shop runs on WooCommerce.

Install the DealCraft plugin from the Integrations page. The game appears on your shop, and winning codes work in your normal coupon field.

I have my own online payment page.

Your developer can check and spend codes through our API. The developer docs have everything they need, including a file their coding assistant can read.

After someone wins

1. 1Your customer winsOur server decides the result before the game moves. The winner sees the reward straight away.
2. 2They get a codeA twelve character code appears on their phone. It works once, until the day it expires.
3. 3They show it to youAt a counter, type the code on the Sessions page. Online, the customer types it into your coupon field.
4. 4You mark it usedThe code stops working, and its cost is counted in the budget of the game.

A customer shows me a code. What do I do?

Type the code into the search on the Sessions page. Open that session and mark the reward as handed over. The code then stops working.

How long does a code work?

Once, until the day it expires. You set how many days a reward stays valid in the advanced settings of the game.

When a game stops

The budget ran out.

The game closes when the next reward would cost more than the budget has left. Raise the budget on the Settings tab to open it again.

The maximum number of winners was reached.

This number never goes down. Raise the maximum number of winners on the Settings tab, and the game opens again.

I reached the limit of my plan.

You get a warning when 80% of the games played in your monthly plan are used. Then you get 10% extra on top. After that, your live games pause and you are not charged more. Choose a bigger plan on the Plan page to start them again.

I paused the game.

Nobody can play until you publish it again. Codes that customers already won keep working.